eRefund Policy
At Studio Ice Designs, we strive to provide high-quality digital products and services to support your business needs. Please review our refund policy carefully before making a purchase.
Downloadable Products
Due to the nature of digital downloads, all sales of downloadable products are final. We do not offer refunds, exchanges, or cancellations on digital products once they have been purchased and accessed. If you experience any issues with your download, please contact us at studioicedesigns@gmail.com for assistance.
Custom Services
Refunds for custom services, such as graphic design, website design, social media content creation, and consulting, are evaluated on a case-by-case basis. If you are unsatisfied with a service, please reach out to us within 10 days of project completion, and we will work with you to address your concerns. Deposits for custom projects are non-refundable once work has begun.
Contact Us
If you have any questions about our refund policy or need support with your purchase, please email us at studioicedesigns@gmail.com . We are happy to assist you.